Refund Policy

1. Refunds within 14 days

You can request a full refund within 14 days of purchase if you haven't used any AI generations from that purchase.

2. After that

After 14 days, or once generations have been used, purchases are non-refundable, except where the law requires otherwise. The Australian Consumer Law and your local consumer rights still apply.

3. What happens to a refunded pass

A refunded pass ends immediately.

4. How to request a refund

Refunds are processed by Stripe, our merchant of record. Request one through Link support using the receipt Link emailed you, or by contacting us at hello@deckstack.ai.

If you don’t recognise the charge, it appears on your statement as “LINK.COM* DECKSTACK”.